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Extended Support Contracts
   

GEARS extended support contracts provide extra added assurance that your site and building can attain quick support should any problems arise with the application and it's use. With our extended support, you will know that you can get up to 10 dedicated hours of support to help troubleshoot needs and get answers to any problems you may incur.

We always provide support for our software, but sometimes you may need to troubleshoot your data, or give some extra training to a staff member. Our extended support gives you the peace of mind that you can get that support on a readily basis in a pre-paid basis.

Our extended support is good for a full calendar year and can be used for a variety of tasks. Should you need further support or training, we can always apply it to your existing account.

 
     
Frequently Asked Questions
1. What's included in the Extended Support service?
Our Extended Support service provides peace of mind for a full year, knowing that you can get up to 10 dedicated hours of support to help troubleshoot any needs that may arise during the year. We can do services such as troubleshooting and training throughout the year on an on-call basis. Get some peace of mind knowing you can call someone and get answers to your problems.
 
2. Don't we get support already for the software?
Yes, we always support our software and our products, but if we need to train a staff member on the software, or troubleshoot your data that may be causing problems with the software, we have to do those on an hourly basis. Our extended support gives you peace of mind that you can get that support up front and not have to worry about these issues.
 
3. How flexible is the Extended Support?
Our extended support is good for one full calendar year and can be used for a variety of tasks. If you need more support, you can always purchase more of this service and we can apply it to your account.
 
What does it cost, and how to I get my school started?
 
Service Cost: (10 hours) Extended Support $499 Buy Setup Service
 
   
 
               
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